We believe our customers write our best advertisements
When a customer takes the time to write us a review, Mrs. Michael not only reads it, but Mr. Michael shares it with our plumbers and support staff to encourage them, and to improve our performance and procedures.
Read Reviews of Mrs. Michael Write a Review
We love excellent reviews, because we love to acknowledge our people, who strive to go above and beyond for every person we serve.
But in those rare instances when someone is disappointed in either our service or our results, we take that to heart as well.
If you have viewed our Guarantees, you can see we always make it right. After all, fixing things for you is what we DO!
With that in mind, any and all comments are encouraged and very welcome!
Write a ReviewOur Customers Love Plumb Excellence
Based on 1110 reviews
Megan Siwa
1686181694
Zachary was very professional, did a very thorough job, and took his time explaining the issues to us. He was very generous in recommending an option that was cost-conscious for us since he knew we are currently paying for a wedding. I highly recommend Benjamin Franklin Plumbing!
Gregg Maron
1686093505
He did a great job on what I needed done and it was a relaxing experience
Caryl Carradine
1686068551
This is my first time calling your company for service and the lady was very nice and pleasant to talk with. She then made an appointment with me for a service guy to come for an inspection/estimate. His name is Cameron and the company even sent a pic and info. about him, which I like so I know who's coming to my home. Cameron was very professional, respectful and courteous. He did awesome work and made sure that I knew what was going on. My home is older but he treated it like a new build. I needed a lot of work in which he performed all the work. I know this kind of work is tough but Cameron did it without complaining and I had no problem trusting him. When I need more service, and I know that I will in the future, I will call your company again as long as Cameron works there. Thank you!😁
David Gotwals
1685978759
I let the professionals handle outdoor hose bib repair, with some in-wall pipe replacement. Very quick and professional. Will use again.
Kimberly Hartell
1685636198
We had a great experience with Brandon. He was on time, professional and friendly. He replaced our outdoor water faucet within the hour and we were back in business for the summer. Thanks!
tracy countryman
1685490945
Installed a new dishwasher and repaired a leak under kitchen sink. Very nice and professional service.
Derek Wright
1685476813
We needed help with a stuck corroded pipe that I could not get free. Jacob was on time, professional, respectful, and friendly. He had the pipe off in a few minutes, afterwhich he installed our p trap and corrected my novice faucet installation. The whole job was finished quickly and done well.This is my plumbing company now.
Eltaneice Bolden
1685130200
Very professional, honest, with high quality work.
Christopher Sifuentes
1685115080
Great service, skilled, and helpful. Brandon came out and helped us quickly address multiple leaks into our basement.
Cheryl Frueh
1685049718
This company has very professional employees who are knowledgeable and courteous.
mary wikle
1684926774
Good job. Work was completed in a timely manner and tech even obliged my request to tour completed work, which is something I always request. The tech answered all my questions before and after the project was finished. When I called to see about making an appointment originally, the operator answered right away and she was knowledgeable, friendly and helpful. I will call this company again to do an electrical project next.
Farhad Ebrahim
1684893243
Excellent professional service
fenton tigers a viacomcbs company
1684797127
Honest, friendly, knowledgeable.
Aly Walker
1684358399
They are super responsive and were quick to get out to my house to fix a severely clogged drain! Great to work with and highly recommend.
Debra Gentry
1684356937
Excellent customer service and good communications.
Nate McDonald III
1684355616
Was on time & job was done in a timely fashion
Cleveland Sparrow, Jr.
1684290216
Steve was outstanding. Very patient, thorough, and professional.
Janice Caswell
1684267959
Technician was polite, installed my water heater the same day he came out to evaluate my water heater.
steve lademan
1684254052
Great experience! Jacob explained everything and did an excellent job!
Jeff Gostlin
1683989664
On time and very professional.Great work.
Leslie Holladay
1683910555
Zack did a great job, very nice, helpful info, on time and quick. It was an annual water check and tankless descale but he also tightened a sink faucet for me and was able to fix a toilet leak I expected to require an extra visit.
Lue Anice Binder
1683837726
I was very pleased with the service. They were able to get me on the schedule the same day that I called. Zachary Clark was prompt, courteous, and knowledgeable. The job was very well done.
Dion Graham
1683296443
Excellent service from beginning to end.
John Lopez
1683043734
My technician was trustworthy and focused on the work. No worries. I have more plumbing work to do. It is so nice to know a good plumber.
Julie Barrett
1682945563
Very quick and professional. I am pleased with the service and will be using them in the future!
James Vaninwagen
1682890740
Plumbing repair and new shower valve install was neat and clean.
Madison Roberts
1682702946
Quick, polite, professional.
Octavia Simons
1682614139
Prompt, reliable, knowledgeable about my old product and what the new products have available. He was kind and ready to fix our sump pump that day.
Jaynie Black
1682468890
They arrived on time...completed all agreed on improvements...we had good communication on what was involved... finished ahead of schedule. 😁
Lynn Gustafson
1682349886
Jacob did a great job replacing our outdoor faucet. He was professional and timely. I would definitely use them again for our plumbing needs.
Chichi M Chomba
1682310311
Never thought that online trading could be so helpful because of so many scammers online until I met Mrs. Kimberly Louis who changed my life and that of my family. I invested $1000 and got $11,670 Within a week. she is an expert and also proven to be trustworthy and reliable. Contact her via: [email protected]
WhatsApp: + 1 (312) 809‑9838
WhatsApp: + 1 (312) 809‑9838
Kate Marcheselli
1682173893
Brandon was great! On time and provided excellent, thorough customer service and knowledge. Would definitely recommend him for your plumbing needs
Wendy Sparks
1682142502
Called same day and was able to get an appointment. Steven was there before my appointment time and was in and out quickly. Didn’t leave a mess and was super professional. Great service. Will definitely use again if needed.
Ellen Hayse
1682113605
I found Camden to be professional, personable and forthcoming about what was needed and the possible costs. He was diligent in his work and I felt comfortable having him in my home.
Sarah Robbins
1682017414
Just the absolute best!!
Mike Modjeski
1681921146
Solid work
JL
1681750370
Steve Yeadon was no nonsense and told me up front what to expect during a plumbing maintenance visit. On-time, polite, curterious, and personal. I would highly recommend Steve from Ben Franklin for all your plumbing needs!
Torrey Neiger
1681662299
Professional and fast service. Came out on a Sunday to fix a gas pipe leak. Francis was extremely polite and efficient. A+
Jami Hays
1681503205
Very nice gentleman.
Karen Farris
1681253440
Cleared shower and toilet backup in basement bathroom.
Deepak Sahini
1681228500
He was very patient in investigating the issue, working though it and fixing it. He is very pleasant and friendly. Fixed the issue in less than 45 min.
Abigail Ryan
1680788443
I've called this business twice now and both times I needed their services, they've been super polite and quick. Prices are Clear and there's no extra hidden fees or nothing of the sorts. Very professional, and I can't wait to call them when I get my new sink to be installed
Never A Dull Moment
1680622369
The initial consultation for estimate was very professional & helpful. The tech that was sent afterwards was knowledgable & respectful of our home & took time to discuss & show us the issues that needed attention & options to remedy it. He cleaned up bathroom after completing tasks & he was very patient considering the involved job he had to do with sewer drain issue & the equipment that was involved. He did a great job & we certainly appreciate the hard work & dedication he put in.
Todd Sass
1680544001
Cameron has done great work for us since we first contacted Benjamin Franklin. Their entire team has been very through, helpful and they do a phenomenal job of explaining what they are doing. Thank you!
Marco Guglielmini
1680538115
Very expensive, but very professional and high quality service!
Ryan Wawrzaszek
1680528575
Camden was on time and very professional. Arrived within a few hours of my original call, provided a clear estimate up front, completed the work quickly and was very polite and professional throughout the job. Would certainly work with Benjamin Franklin again!
Patricia McRae
1680357437
Quick, clean, professional, and friendly. I will use them again when the need arises.
Kelly Alford
1680296235
Excellent job! Highly recommend!
Robert Scranton
1680275666
Very expensive but very good
kelly alford
1680267796
So impressed with this business! From Marcus, that inspected and solved the problem to Matt and his crew that dug the trench and put a new pump in- friendly, efficient, I cannot say enough nice things!
