We believe our customers write our best advertisements
When a customer takes the time to write us a review, Mrs. Michael not only reads it, but Mr. Michael shares it with our plumbers and support staff to encourage them, and to improve our performance and procedures.
Read Reviews of Mrs. Michael Write a Review
We love excellent reviews, because we love to acknowledge our people, who strive to go above and beyond for every person we serve.
But in those rare instances when someone is disappointed in either our service or our results, we take that to heart as well.
If you have viewed our Guarantees, you can see we always make it right. After all, fixing things for you is what we DO!
With that in mind, any and all comments are encouraged and very welcome!
Write a ReviewOur Customers Love Plumb Excellence
Based on 1217 reviews
Kitty Krisniski
1696087965
Loved Reggie and his honesty and professionalism.
Mary Corless
1696026059
Reginald was very nice and professional! He got me the best equipment to make sure I would not have an issue for quite some time.
Sean Hurwitz
1695678150
Zack was professional, friendly and provided high quality service!
Connie
1695676954
I'm always apprehensive about calling for repairs. I have to honestly say, this company is the best. The professional, Charles, was informative, knowledgeable, and made us feel at ease....You'll want the best, so don't settle for less... call Benjamin Franklin plumbing, for your plumbing needs....
Jill Hagglund
1695665576
Today we needed our new fridge/water hooked up; Todd was unavailable so Richard H. did the work. He was very nice and thorough. Thank youTodd at BF has been our plumber of choice for so many years(15+years)his work is thorough and exceptional. After he is done and he shows you his work...you feel like he has left you with a piece of art.He has put in a Reverse Osmosis system, water heaters, tankless water heaters, replaced shower and sink fixtures; and today’s project a new toilet. Perfectly installed and the old hauled away.Thank you Todd and BF for years of great plumbing. Also, Todd found and repaired a refrigerator leak in the past few months. He built a reservoir pipe that went under the finish ceiling in the lower level so we would avoid any future fridge leaks.Jill HagglundBrighton, MI
Joe Toarmina
1695494194
Kitchen sink faucet installed. Reginald Morgan provided excellent service, excellent demeaner, and a pleasure to have at my home. I have had him at my home twice, and highly recommend him to anyone interested in a plumbing service. I will request Mr. Morgan for all my plumbing needs.Thank you.Joe Toarmina
Kaser C.
1695430501
Dave Sandhurst was great. Helpful and very friendly.
Alicia Jones
1695380570
Charles was very nice, knowledgeable and professional. I’m so glad he was my technician.
Zinthropa
1695370169
Jacob did a great job fixing my issues. He was very friendly and knowledgeable. He was on time and got the job done!
Ann Arbor Hardwoods LLC
1695328270
We had another company do a horrible job roughing in our new bathroom. We had Todd and his team come out. They fixed all of the problems we had. They were professional friendly. It was great working with them. Highly recommend!
Dave Stephenson
1695245035
All of the above!! Turns out my plumbing is as bad as my body is!!Basement toilet is trash and likewise my kitchen faucet. But she patched up my faucet so I can get by with for a while. The toilet is used very little so it’s not a major issue.I applaud her efforts and compassion. Not very common these days.
Mark Watmore
1695238998
Had discovered a small gas leak in the line to the dryer and needed a repair quick
Dave Higgins (Tykimsdad)
1695065676
These guys and girls are the best!
James Breese
1694630293
The storm drain my sump pump goes into was backing up. They sent out a guy to try to unclog it, but that was unsuccessful. So they sent a guy out with a scope camera and he found out the pipe was crushed, so no wonder it was clogging up haha.I got a quote from David and it was contingent on what they found after that specific crushed area, so I had to wait and see. As the job progressed, they kept me informed and gave me my options. Really helpful and informative throughout the process.Matt, Blake and Joe did excellent work and completed the job fast. I was really pleased with how professional they were and the pricing was very fair considering how much effort was needed to complete the job. They even took a lot of pictures documenting the job that got sent to me after everything was completed.I HIGHLY recommend Ben Franklin Plumbing to anyone needing the job done right and at a fair value. With plumbing, and other trades, you're gonna get what you pay for, and this job is not one I wanted to sacrifice on.
Michael Bassett
1694619611
Excellent job.
Meredith Clayton
1687194258
Trading Bitcoin or Forex and making profit is what makes trading interesting, Mr. KILLIAN BAYER is the best account manager I have seen. he's 100% legitimate and reliable, he platform is really profitable I recently made a withdrawal of $13,500 with $1,000 invested. I highly recommend him reach out to him for more information on
Email: killianbayer704@gmail.com
WhatsApp: +1 (707) 654-4150
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Email: killianbayer704@gmail.com
WhatsApp: +1 (707) 654-4150
Facebook: Killian Bayer
Dahood Shaba Al-Ahmed
1687191483
Are you interested in Forex and Bitcoin trading, I will love to introduce you to the best account manager who changed my life with an investment of $1,000 I was able to make $12,300 in 7 days of trade, and she is very trustworthy, you can contact her on
Email: aliciamalone770@gmail.com
WhatsApp:+1 (702) 757-1273
Email: aliciamalone770@gmail.com
WhatsApp:+1 (702) 757-1273
Nontorhy Mnguni
1686918532
Excellent, friendly, knowledgeable trader . Fast, convenient, affordable service. I highly recommend Mrs Sandra she made over $12,000 with just the minimum investment of $1000 on my trading account . Contact her on
WhatsApp: +1 (512) 893-1587
Email:sandrabilly500@gmail.com
WhatsApp: +1 (512) 893-1587
Email:sandrabilly500@gmail.com
Chichi M Chomba
1682310311
Never thought that online trading could be so helpful because of so many scammers online until I met Mrs. Kimberly Louis who changed my life and that of my family. I invested $1000 and got $11,670 Within a week. she is an expert and also proven to be trustworthy and reliable. Contact her via: kimberlylouis110@gmail.com
WhatsApp: + 1 (312) 809‑9838
WhatsApp: + 1 (312) 809‑9838
Kari Ann
1651805719
They have been so awesome for us every time we've had them out to the house! They are professional, personable, and great at their jobs. I can't recommend them enough! They do quality work and really take care of their customers.
Autumn Meeks
1637988876
Matt was incredible! Explained everything thoroughly and made us feel confident in our choice of company. Would definitely recommend!!!
Alex Jaafar
1615565431
Do i recommend these guys??? Hell yea i reccomend these guy i thought i was screwed and my issues were beyond repair but they sent the nicest guy in the world over and he fixed EVERYTHING i was blown away at how quick and thorough he was Definitely a go to company 10/10 would definitely recommend
John Swarthout II
1583247149
I love Nick, he did an awesome job, he made me feel like a life time member, he suggested things, he knows a lot and so does joe who worked with him, i wish these surveys could give them a raise, nice work nick and joe. To the highest degree Recommend, Recommend and did I say Recommend
Alicia Hottmann
1581467856
Loved that they had a time window that worked for me. and loved the call and text message to notify me when the tech was on his way and the tracking was nice too. our tech was Lee and he was amazing. found the problem right away and fixed it in under 15 mins and also answered some other questions about a couple other issues and he was very friendly, patient, and took the time to show and explain. I will definitely be recommending them to my friends and family!
Erin Elizabeth McGowan
1562165614
I had a big plumbing job I needed done in my home. I added an upstairs bathroom in an 1800’s home. Out of 5 different plumbers I called, ONE company actually came through and it was BF. Nick came to my house 3 full days, worked very hard until the job was done right. So kind and helpful and also showed me a lot. Highly recommend this company. You will not be disappointed.
Irene M Mead
1551206074
They sent a plumber out, even though it was bad weather, and he stayed several hours until all my needs were met (one clogged, one broken toilet). Very courteous, and left the work areas clean. Highly recommend.
Aqua Tastic
1548902199
Not only do they operate on a timely magnet, but they are courteous and professional. They tell you exactly what needs to be done with the cost before they start the job.
Lynn Moore
1546618452
they do good work. And they are available when you need them. The workers are efficient.
Brian McVeigh
1543777846
Benjamin Franklin has served our family several times over several years. All of these experiences were excellent. Quick responses, honest advice and quality work have been the foundation of each service. A new water heater and gas line leaks were the focus of our most recent work. Thanks Ben!
Parkii Helene Gillis
1543330117
I'm always able to get you out right away, the service is always great, and the staff is always friendly and efficient, and work hard to solve the problem!
Marilyn Osiwala
1543080311
Benjamin Franklin plumbing did an excellent job completing my plumbing work, I normally do not write reviews but this company definitely deserves it!! Ryan was out completing my plumbing and he was nothing but polite, respectful and did excellent work. I will always refer my friends and family to Seek out Ryan and this company to complete any of their plumbing needs.
Sandy Boswell Johnson
1542397212
We have had nothing but good service from Benjamin Franklin Plumbing. They are always on time, neat, friendly,
efficient and seem to know what they're doing. I am comfortable knowing that I can call on them any time I have problems. Ryan was here and answered a lot of questions that we had regarding other projects that we're considering.
Thank you, Ryan.
efficient and seem to know what they're doing. I am comfortable knowing that I can call on them any time I have problems. Ryan was here and answered a lot of questions that we had regarding other projects that we're considering.
Thank you, Ryan.
Debbie Arthur
1542304149
Todd is very professional and has over 30 years experience! He explained everything (actually more than once to me!) I would gladly use them again! He put in a water heater and softner and faucets for us.
Colleen McCombe Morrison
1538075861
they showed up in a very short period of time. .fixed our problem just as quickly. from our first phone call to the completion everyone was very professional. would recommend them to everyone.
Chris Pombier
1537906514
Excellent service. Very professional.
The plumber showed up pretty quickly and took care of the emergency repair in a jiffy.
Very happy with the outcome and would highly recommend them.
The plumber showed up pretty quickly and took care of the emergency repair in a jiffy.
Very happy with the outcome and would highly recommend them.
John Martinowicz
1537824093
On time clean and professional
Christine Evans
1534879283
This is a very proficient, well-run company. They have someone available 24/7 to take your calls. The repair person is experienced and can get to the cause of the problem quickly. Everything is thoroughly explained and choices are provided, which I can appreciate. I highly recommend Benjamin Franklin and am happy I finally found a plumbing company that I can trust. Another big perk for me (as a retiree) are the coupons that they offer online for their services. Those coupons really help! Keep up the good work, Benjamin Franklin Plumbing!
